Privacy Policy
Bluegrass Pet Sitters (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and communications.
1. Information We Collect: We may collect the following types of information when you interact with us:
•Personal Information: Name, email address, phone number, home address, emergency contact information, and details about your pets.
•Service Information: Scheduling requests, instructions for pet sitting, house sitting, cat sitting, or dog walking, and payment details.
•Website Data: IP address, browser type, device information, and site usage data collected automatically through cookies or similar technologies.
2. How We Use Your Information:
•Provide and manage our pet sitting and house sitting services.
•Communicate with you about bookings, updates, and customer support.
•Process payments securely.
•Improve our website, services, and customer experience.
•Comply with legal obligations.
3. Sharing of Information: We do not sell or rent your personal information. We may share limited data only in these situations:
•With trusted third-party service providers (such as payment processors or scheduling platforms).
•If required by law, regulation, or legal process.
•To protect the safety and rights of our business, staff, clients, or pets in our care.
4. Data Security: We take reasonable steps to protect your information using technical, administrative, and physical safeguards. While we work to protect your data, please note that no system is 100% secure.
5. Cookies & Tracking: Our website may use cookies or similar technologies to enhance your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Your RightsDepending on your location, you may have the right to:
•Access the personal information we hold about you.
•Request corrections or updates.
•Request deletion of your data.
•Opt out of certain communications.
To exercise these rights, contact us at: woof@bluegrasspetsitters.com
7. Third-Party LinksOur website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
8. Children’s Privacy: Our services are not directed toward children under 13, and we do not knowingly collect information from them.
9. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
10. Contact Us: If you have questions or concerns about this Privacy Policy, please contact us.